Frequently Asked Questions
At PEAU, every question matters.
We’ve gathered answers to the questions we hear most, so you can feel confident in every step of your skincare journey. If you need more help, our team is always here to support you.
Our Purpose
At Peau, we don’t believe in perfect skin.
We believe in skin that feels calm, cared for, and seen.
This brand was born out of real frustration, of trying products that didn’t help, of hiding behind filters, feeling like your skin needed to be fixed. We’re here to change that.
Peau is about showing up for your skin gently, honestly, and consistently
What We Stand For
1. Real Skin, Real Stories
Our products are made for real concerns like acne, scars, irritation , not for airbrushed perfection. Every soap we create is a step toward restoring comfort and clarity, both on your skin and within you.
2. No Shame in Struggles
We speak openly about skin problems because they’re never a reflection of your worth. Peau doesn’t chase unattainable beauty ideals. we work with your skin, not against it.
3. Healing Through Honesty
Every soap we make is grounded in what your skin actually needs , ingredients that soothe, protect, and help heal. No crazy claims. Just results that build over time.
4. Thoughtful, Not Trendy
We’re not here to chase fads. We formulate with intention, backed by skin science and real feedback from our customers.
Our Ongoing Commitment
Yes to skin inclusivity and gentle science
Yes to honest marketing and education
Yes to listening—to you, your feedback, and your journey
Feedback & suggestions
My Peau experience did not meet my expectations.
Thank you for sharing your experience with Peau.
Each of our products is Sourced with intention, keeping real skin concerns in mind. But we also understand that skincare is personal, and what works for one may not always suit another.
We always value genuine feedback—it helps us grow and improve. If you’re open to it, we’d love to hear more about what didn’t work for you, so we can better support you and others on their skincare journey.
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